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Privacy Policy

Wholly Kosher Travel ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the applicable data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. Information We Collect

Booking Requests

When you submit a booking request, we collect your name, email address, contact details, and any additional information you provide.

Mailing List

If you sign up for our mailing list, we collect your email address and sometimes your name.

Cookies

Our website may use cookies to enhance your experience. You can adjust your browser settings to manage or disable cookies

2. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Booking Requests

We process your data based on "contractual necessity" to handle your booking requests and fulfill your travel arrangements.

Marketing Communications

We process your data based on "consent" when you sign up for our mailing list or agree to receive updates.

Legitimate Interests

We may process data for purposes such as improving our services and responding to your inquiries, where these interests are not overridden by your rights.

3. How We Use Your Information

To Process Booking Requests

We use your data to manage and respond to your booking requests and to communicate with you about your chosen tour.

Marketing Communications

If you have opted in, we use your email address to send you updates about our tours, promotions, and news.

Operational Purposes

We share your information with our partners and third-party service providers to finalize bookings, collect payments, and provide travel services.

4. Sharing Your Information

Partners

We share your personal data with our partners and third-party service providers for the purpose of managing your booking and delivering our services.

No Sell, Trade, Rent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. International Data Transfers

Some of our partners and third-party service providers may be located outside the EEA or your jurisdiction, in regions that might not provide the same level of data protection as your own. We are committed to ensuring that appropriate safeguards, such as EU-approved Standard Contractual Clauses, are in place to protect your personal data during such transfers. While we strive to work with partners who uphold high data protection standards, we recognize that in certain cases, the nature of our business may involve transfers to countries with differing legal protections. In such instances, we will take all reasonable steps to ensure that your data is handled securely and in compliance with this Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Booking Requests

Retained for the duration necessary to manage your booking and comply with legal obligations.

Mailing List

Retained until you choose to unsubscribe.

You can request that we delete your data at any time unless we are legally required to retain it.

7. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights regarding your personal data:

Right of Access

Request access to the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data ("right to be forgotten")

Right to Restrict Processing

Request that we limit the processing of your data.

Right to Data Portability

Request a copy of your data in a machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes. However, please note that if you have entered into a contract with us (e.g., booking a tour or holiday), we must process your data to fulfill that contract, and this processing cannot be objected to without canceling the service. You have an unconditional right to object to the processing of your personal data for direct marketing purposes, and we will cease such processing upon your request.

Right to Withdraw Consent

Withdraw your consent at any time for data processing activities that rely on consent.

To exercise any of these rights, please contact us at privacy@freudmann.travel

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.

9. Complaints

If you are a citizen of the EEA or the UK and believe your data has been mishandled, you have the right to lodge a complaint with your local data protection authority within the European Union or the Information Commissioner’s Office (ICO) if you are based in the UK.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

privacy@freudmann.travel

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